HORIZON provides Security personnel for varied roles and environments
HORIZON IS PROUD OF ITS TRACK RECORD OF MAINTAINING A POSITIVE RETENTION RATE FOR THE COURSE OF CLIENT CONTRACTS.
HORIZON has a proven methodology that not only delivers the desired outcome at the first instance but ensures that the highest standard of service is maintained, ensuring our client’s image and reputation is protected. HORIZON understands that reputation is of critical importance and is imperative to a client’s success. Understanding client’s specific requirements and moulding a service, with HORIZON’s highly trained and customer focused security personnel, are vital factors to delivering the desired outcome. One single incident could damage your brand equity, and hence, your business. HORIZON understands the context in which you operate, and will tailor its service specifically to the unique nature of the environment in which you operate. This includes hand selection of personnel, staff training and development, effective supervision, regular auditing and good contract management. HORIZON understands that its personnel will often be the first point of contact for both your internal and external customers
Retail and Loss Prevention Security
Our Loss Prevention team are qualified and trained professionals who have proven experience in the retail industry, across a number of different operation formats, including supermarkets, shopping centres, specialty retailers, department and discount stores. The team come from diverse backgrounds and are carefully selected and trained to perform the role to the highest standard.
Event Security and Crowd Control
Horizon Security Group provides security guards at all types of events. It is important for the public and event co-ordinators to feel safe during events. Sens Security Services Security Guards are able to cater for all types of events.
Construction, Infrastructure & Building Environments Security
Our security guards are first choice on any project from civil to commercial construction and are widely recognised as the best trained and best resourced guards providing the best service delivery in the industry. They are monitored 24/7 by GPS real-time technology so we know where they are every minute of their shift. Clients can check guards positions on their phone at any time.
Corporate, Government and Commercial Security
Horizon Security Group offer our clients focuses on detailed planning, continual review of our operational arrangements, measuring and reporting on agreed key performance indicators and contributing to the overall corporate stakeholder experience.
Customer Service
Our people love dealing with people, helping and serving them makes them feel good. Security officer’s customer service role is multifaceted and includes acting as a caretaker by assisting everyone who enters the facility with a high level of customer care.
Electronic Security Solutions
HORIZON is able to perform a wide range of security related installation services for domestic and commercial uses. Every service is provided with a high degree of professionalism and to the highest standard of quality. Our Security Advisors, Project Managers and Technicians undergo regular and refresher training for the equipment we deploy and maintain
Mobile Patrols
HORIZON maintains a fully equipped fleet of highly visible security vehicles that provide a deterrent to criminal and threat activity not only to your business, property or facility, but in the area around it. Our Mobile Patrols Officers (MPO) are senior security personnel who are trained and experienced to service a wide range of property types and areas and manage a weird variety of security situations. Our security patrols are high visible, response, reliable and fully supported by our state of the art 24-hour Operations Centre
NOC (24/7)
Horizon Security provides the services 24 hours a day, 365(7) days a year. Outside of the business hours, the NOC both responds and actions reactive work orders and has resources available for additional emergency staffing. Our digital infrastructure TrackTik supports our ability to dispatch the right personnel who are trained, inducted and available to deploy.